Shipping Policy

We currently offer FREE DELIVERY on all orders. You do not pay any shipping charges on ANY orders placed on Kapaascouture. The large majority of our orders are shipped within 3 working days of the order, and delivered in 2-3 days from shipping. We ship through leading courier services, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item.

Please note our shipping policy as follows

  • As mentioned above, we ship most items within 3-4 working days of the order. However, in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers.
  • We ship on all weekdays (Monday to Saturday), excluding public holidays.
  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies
  • We strive hard to deliver products on time, due to the load with the couriers, estimate a delay of 2-3 days.
  • While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care ,mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.