Returns and Exchange Policy


You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging. In case of refund, neither the original shipping cost nor the return shipping cost will be repaid. Our return address is: Herbal Organics


You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for canceling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.


Generally, we use the information that we collect from you to receive and complete the online orders that you place on our website, and then to process your payments and communicate to you about your orders. We may also use your information for email marketing, to update you about our new products, upcoming launches, and promotional offers. Rest assured, we do not sell your information to any party.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:


All products remain Herbal Organics property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from The Healing Organics. All transfers conducted through Herbal Organics are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.


All personal information you provide us with or that we obtain will be handled by Herbal Organics as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Herbal Organics and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Herbal Organics to delete or correct the information held about you. By accepting the Herbal Organics Conditions, you agree to the above.


A cookie is a small file that can be placed on your computer’s hard drive, provided you allow it. Once you agree for the cookie to be placed on your computer, it helps us to analyze the web traffic and lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can modify its operations by collecting and storing information according to your preferred choices. We use traffic log cookies to identify the web pages that are frequently visited. It helps us to analyze the data about web page traffic and optimize our website according to the needs of our customers. We use this data strictly for statistical analysis purposes and then, the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Overall, cookies help us to improve our website, by enabling us to analyze the web pages that are visited often and those that are not. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies, if you prefer.


Our website may contain links that may allow you to visit other websites of interest easily. However, once you leave our website, you should note that we do not have any control over other website links that you visit. Therefore, we cannot be responsible for the protection of the personal information that you may provide to such websites. Please remember that these websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Herbal Organics reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Herbal Organics has the right to cancel the order and refund any amount paid in the best way. Herbal Organics shall also notify the customer of equivalent replacement products if available.


We reserve the right to make amends to this privacy policy at any given time. All changes will take effect immediately after publishing on our website. All changes will be notified here, so we can make you aware of the personal data we collect from you and how we use them. So, do visit this page to find any updates on our policy.

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